Shipping Policy

Effective Date: January 1, 2026

Last Updated: January 1, 2026

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1. Introduction

At JZ Systems Inc, operating as Lifestyle Hobbies (“we,” “us,” or “our”), we aim to provide a clear, reliable, and transparent shipping experience. This Shipping Policy outlines how orders placed through our website, https://lifestylehobbies.com/, are processed, shipped, and delivered.

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2. Shipping Destinations

Countries We Ship To:

• United States

At this time, we only ship within the United States.

Future Expansion:

We are continually evaluating additional shipping destinations. Any updates will be posted on our website.

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3. Shipping Costs

Domestic Shipping (United States):

Shipping costs vary based on product size, weight, shipping method, and destination. All applicable shipping charges are calculated and displayed at checkout before payment is completed.

No Hidden Fees:

There are no hidden handling or processing fees. What you see at checkout is what you pay.

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4. Order Processing Time

Processing Time:

Orders are processed within 1–2 business days, Monday through Friday, excluding holidays.

Order Cut-Off Time:

Orders placed before 5:00 PM EST will begin processing the same business day.

Weekend and Holiday Orders:

Orders placed on weekends or U.S. public holidays will begin processing on the next business day.

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5. Estimated Delivery Time

Domestic Shipping:

• Standard Shipping: 3–5 business days

Notes:

Delivery times are estimates and may vary due to factors beyond our control, including weather conditions, carrier delays, or logistical issues related to freight shipments.

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6. Shipping Methods and Carriers

Reliable Carriers:

We partner with reputable carriers to ensure safe and dependable delivery.

Small Parcel Carriers:

• USPS

• UPS

• FedEx

LTL Freight Carriers (for large or heavy items):

• FedEx Freight

• Old Dominion

• XPO Logistics

Shipment Tracking:

Tracking information is provided via email once your order has shipped.

Insurance:

Shipments are insured against loss or damage during transit. Please contact us promptly if an issue occurs.

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7. Order Tracking

Tracking Information:

Once your order ships, you will receive an email containing:

• Tracking number

• Carrier name

• Tracking link

How to Track Your Order:

Use the tracking link provided in your shipping confirmation email or visit the carrier’s website directly.

Assistance:

If you need help locating or understanding your tracking information, contact our customer service team.

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8. Delivery Issues

8.1 Delayed or Lost Packages

Delayed Delivery:

If your shipment is delayed beyond the estimated delivery window, please contact us at support@lifestylehobbies.com or 1-855-600-7288.

Lost Packages:

If tracking shows your order as delivered but you have not received it:

• Verify the shipping address entered at checkout

• Check with neighbors, building management, or delivery locations

• Contact us for further assistance

8.2 Damaged Packages

Reporting Damage:

If your order arrives damaged:

1. Take clear photos of the damaged packaging and items

2. Contact us within 7 days of delivery at support@lifestylehobbies.com

Resolution:

We will assess the claim and, when appropriate, arrange a replacement or refund.

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9. Missing Items

Reporting Missing Items:

If an item is missing from your order:

• Contact us within 7 days of delivery

• Provide your order number and details of the missing item(s)

Resolution:

We will investigate promptly and either ship the missing item or issue a refund if applicable.

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10. Returns and Refunds (Shipping-Related Summary)

• Returns are accepted within 30 days of delivery

• Items must be unused, undamaged, and in original packaging

• Customers are responsible for return shipping costs

• A 20% restocking fee applies to eligible returns

• Refunds are processed within 5–7 business days after the return is received and approved

For full details, please refer to our Return & Refund Policy.

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11. Incorrect Address

Address Accuracy:

Customers are responsible for providing accurate shipping information at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Returned Packages:

If an order is returned due to an incorrect address:

• We will contact you to arrange reshipment

• Additional shipping charges may apply

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12. Contact Information

If you have any questions regarding shipping or delivery, please contact us:

Customer Service Email: support@lifestylehobbies.com

Customer Service Phone: 1-855-600-7288

Company Address:

JZ Systems Inc

254 Chapman Rd, Ste 208 #26007

Newark, Delaware 19702

United States

Customer Service Hours:

Monday–Friday, 9:00 AM – 5:00 PM EST

Responses are typically provided within 24–48 hours.

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13. Changes to This Shipping Policy

We reserve the right to update or modify this Shipping Policy at any time. Changes take effect immediately upon posting on our website. We encourage customers to review this policy periodically.

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Thank you for shopping with Lifestyle Hobbies.

We appreciate your business and are committed to delivering premium hobby and game-room equipment with dependable service.