- Regular price
- $5,500.00
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Estimated shipping time
Estimated shipping time
Delivery time frames vary by product, carrier, and destination. Most parcel orders arrive within 7–10 business days after processing; freight and oversized items take longer and are scheduled directly with you before delivery. Estimated time frames are not guaranteed.
See shipping policy: Shipping Policy
What is your return policy?
What is your return policy?
Return & Refund Policy — Summary
Return Eligibility
- U.S. customers only
- Return requests must be made within 30 days of delivery
- Items must be unused, undamaged, and in original packaging
- All manuals, accessories, and components must be included
- Proof of purchase is required
- Returns that don’t meet these conditions may be denied or partially refunded
How to Start a Return
- Contact Customer Service within 30 days of delivery
- Provide your order number and reason for return
- If approved, you’ll receive return instructions and (if required) an RMA
- Ship the item within 7 days of approval using a trackable method
Return Shipping Costs
- Customers pay return shipping unless the issue is our error
- Original shipping fees are non-refundable
Specific Situations
Change of Mind
- Must meet standard return conditions
- Refund issued to original payment method
- 20% restocking fee applies
Defective or Damaged Items
- Must be reported within 7 days of delivery
- Photos or videos required
- We cover return shipping
- You’ll receive a replacement or full refund
Incorrect Item Received
- Report within 7 days
- Return shipping covered by us
- Replacement or refund provided
Order Never Arrived
- Contact Customer Service
- If confirmed lost, you’ll receive a replacement or full refund
Order Cancellations
- Within 24 hours (before shipment): full refund
- After shipment: must follow the return process
Non-Returnable Items
- Custom or personalized products
- Clearance or final-sale items (where noted)
- Gift cards
- Digital or downloadable products
Refunds
- Issued after the item is received and inspected
- Processed to the original payment method
- 5–7 business days after inspection (banks may take longer)
- Partial refunds may apply for used, incomplete, or non-compliant returns
Exchanges
- Only available for defective, damaged, or incorrect items
- Approved exchanges ship at no cost to you
Key Timelines
- Return request: within 30 days of delivery
- Return shipment: within 7 days of approval
- Refund processing: 5–7 business days after inspection
This policy does not affect any rights you may have under applicable consumer protection laws.
By placing an order on our website, you agree to these terms.
About
The NVISAGE NEO-E is a portable launch monitor that sits beside the ball and works with any golf ball - no marked or specially printed balls. A high-speed triple-camera system captures at 6,000 frames per second and returns 25 ball, club and flight parameters in 0.2 seconds.
It is the only launch monitor on the market with an IP65 rating. The sealed housing shrugs off dust and light rain, and the impact-resistant urethane exterior is built to survive the knocks that make repairing a rival unit an expensive afternoon. It operates from 14°F to 113°F, runs five hours on its own battery, and weighs 5.95 lb - so it goes from the simulator bay to the range to the back yard without ceremony.
Results appear on the unit itself or on a phone, tablet or PC. MURLIE and MURLIE-X are included with no subscription fees, and the NEO-E connects to GSPro, E6 Golf and Creative Golf with no integration fees.
Features
- Works with any golf ball - no marked balls required
- High-speed triple-camera system capturing at 6,000 fps
- Real-time response - full shot data in 0.2 seconds
- 25 ball, club and flight data parameters
- The only launch monitor on the market with an IP65 rating - sealed against dust and light rain
- Impact-resistant urethane exterior
- Operating temperature 14°F to 113°F
- Portable, 5.95 lb, with a 5-hour battery and an outdoor stand included
- Left- and right-handed play supported from a single unit
- Wi-Fi and Gigabit Ethernet connectivity
- Supports up to 3 USB webcams for swing video
- MURLIE and MURLIE-X included - no subscription fees
- Works with GSPro, E6 Golf and Creative Golf - no integration fees
- 12-month warranty
Data Measured - 25 Parameters
Ball data
- Ball speed
- Total spin, back spin, side spin
- Spin axis
- Launch angle
- Launch direction
Club data
- Club speed
- Club path
- Attack angle
- Face angle
- Face to path
- Dynamic loft
- Smash factor
- Impact point
Flight data
- Carry distance, total distance, run distance
- Side total
- Apex and distance to apex
- Landing angle
- Flight type and curve
- Flight time
Club stickers are included and are optional - they are needed only for advanced club data such as face impact location.
Specifications
- Product format: portable launch monitor
- Best for: professional golfers; indoor and outdoor use
- Dimensions (W x H x D): 6.3" x 12.1" x 5.8"
- Weight: 5.95 lb
- Hitting zone: 10" x 13"
- Camera system: high-speed triple camera
- Frame rate: 6,000 fps
- Response time: 0.2 second, real-time
- Ball type: any ball
- Handedness: left and right supported, single unit
- Battery life: 5 hours
- Connectivity: Wi-Fi and Gigabit Ethernet
- Webcam support: up to 3 USB webcams
- Environmental protection: IP65 water and dust resistance; impact-resistant urethane exterior
- Operating temperature: 14°F to 113°F
- Warranty: 12 months
What's in the Box
NEO-E main body; outdoor stand; alignment tool; club stickers; user manual.
MURLIE and MURLIE-X - Included, No Subscription
Every NVISAGE launch monitor ships with both of NVISAGE's own software titles at no cost, with no subscription fees.
- MURLIE - shot analysis. Full shot data, shot history and swing video from up to three USB cameras alongside your numbers.
- MURLIE-X - course play across 20 courses.
MURLIE runs on Windows PC and on iOS - iPad and iPhone. The NEO-E also connects to GSPro, E6 Golf and Creative Golf, with no integration fees.
PC Requirements
The NEO-E does not need a computer for shot data. A Windows PC is required only for simulator software such as MURLIE-X course play, GSPro, E6 Golf or Creative Golf.
| Component | Minimum | Recommended |
|---|---|---|
| Operating system | Windows 10 | Windows 11 (64-bit only) |
| CPU | Intel i5-8400 | Intel i7, 10th generation or higher |
| RAM | 8 GB (16 GB for Swing Optix) | 16 GB or greater |
| GPU | GTX 1050 | NVIDIA RTX 30 series or higher |
| Storage | 50 GB or more | 50 GB or more |
Compare NVISAGE Launch Monitors
| Feature | NEO-E | N1 | N2 |
|---|---|---|---|
| Product format | Portable launch monitor | Compact overhead launch monitor | High-performance overhead launch monitor |
| Best for | Professional golfers; indoor and outdoor | Home and commercial facilities | Serious golfers; home and commercial facilities |
| Dimensions (W x H x D) | 6.3 x 12.1 x 5.8 in | 21.8 x 4.8 x 6.9 in | 37.6 x 5.7 x 7.9 in |
| Weight | 5.95 lb | 11.7 lb | 17.7 lb |
| Installation height | Not applicable | 9.2 - 9.8 ft | 9.2 - 9.8 ft |
| Hitting zone | 10 x 13 in | 16 x 20 in | 32 x 24 in |
| Ball type | Any ball | Marked balls required | Any ball |
| Camera system | High-speed triple camera | High-speed dual cameras | High-resolution, high-speed triple camera |
| Frame rate | 6,000 fps | 4,000 fps | 6,000 fps |
| Response time | 0.2 second | 0.2 second | 0.2 second |
| Data parameters | 25 | 21 | 27 |
| Connectivity | Wi-Fi, GigE | GigE | Wi-Fi, GigE |
| Third-party software | GSPro, E6 Golf, Creative Golf - no integration fees | ||
| NVISAGE software | MURLIE and MURLIE-X - no subscription fees | ||
| Platform support | Windows PC and iOS (iPad, iPhone) | Windows PC | Windows PC and iOS (iPad, iPhone) |
| Club stickers | Optional | - | Optional |
| Handedness | Left and right, single unit | - | Left and right, single unit |
| Battery | Portable, 5-hour battery | - | - |
| Weather resistance | IP65, impact-resistant urethane exterior | - | - |
Warranty
12 months from the date of purchase. NVISAGE will repair or replace a defective unit at no charge during the warranty period.
Not covered: normal wear and tear, cosmetic damage, and failure caused by improper installation, operation, cleaning, maintenance or testing. Damage from misuse - including ball or club strikes, drops, weather exposure and accidents - is excluded, as are unauthorized modifications and third-party software installations. Warranty service requires a Return Material Authorization; contact us to start a claim.